About

Why Choose Premium Carpet Care?

Our reputation speaks for itself.  We are recommended by Pensacola carpet and flooring retailers and Realtors.

Pensacola News Journal Best of the BayPlus, we recently one of the Pensacola News Journal Best of the Bay Award.

Our truck-mounted equipment is the most modern available, and well-maintained.  This means better cleaning and faster drying.

Here are some of the things we do on every job :

Our Five-Step Cleaning Process:

1. Pre-spotting: ALL spots and traffic lanes are pre-treated with cleaners to loosen the soil and spots.

2. Roto-scrub: When necessary heavily soiled areas are scrubbed with a Rotovac.  This is a powerful rotary jet extraction wand that lifts the carpet fibers as it scrubs in a circular motion.

3. Hot Water Extraction: Also known as truck-mounted steam cleaning, this is the number one recommended cleaning method by carpet manufacturers. All of the dirt, and the pre-spotting cleaners are safely rinsed out of the carpet without over-wetting it, and sent back into the cleaning van.

4. Fabric Protector: (optional) A spray that is applied to the fabric to protect it from stains and re-soiling.

5. Deodorizer: (optional) There are different types of deodorizer available depending on the odor.  We also do thermo-fogging for extreme odors.
And, we take the time it must take to get the job done right.  Many times, our customers have told us, “the last company we used was in and out of here in less than an hour!”  We promise that our prices are fair and competitive.  It is unwise to select a carpet cleaning company based on the cheapest price.  Our motto is “Better carpet cleaning, not bargain carpet cleaning.”

Our credentials

As the flooring industry progresses, new formulation of fabrics such as “5th generation Carpet ” are emerging. These fabrics require specific cleaning procedures by certified professionals. Sadly, most companies in our industry do not invest in educating their employees in their field. We and our techs attend educational courses, certification schools and conventions related to our work. Our certification with IICRC (International Institute of Cleaning and Restoration Certification) requires that our cleaning professionals attend intensive courses on each certification topic and pass a strenuous exam.  Having your carpet cleaned by an IICRC certified firm is highly recommended by many major carpet manufacturers such as “Shaw,” and “Mohawk.”

Our equipment and Procedures

Many cleaners use outdated equipment with components that do not work properly.  At our company, we use the most advanced systems available today.  We promise your carpet will dry fast.  You can expect maximum soil removal and the pile of the carpet will be “standing tall” again.

Our Superior Cleaning Products

Our vans are stocked with only the very best products from top manufacturers. We feature the cleaning power of natural citrus which is triple the strength of other cleaners. Unlike other companies, we do not use discount products which leave sticky residues behind to attract more soil. We guarantee that all of our cleaning products and procedures are safe for children and pets.

Our guarantee

Our guarantee is that if you are not completely satisfied with our service, we will return promptly and correct the situation.  If you are still not happy, we will cheerfully issue a refund. We clean until you are satisfied, or it’s free. We want to make sure that you feel good about your experience with our company. You will receive a 30 day cleaning warranty on all services, the best in the industry!

Get Ready for your visit page:

Tip to help you get ready our visit:

Thank you for trusting us with your cleaning project. Here are some suggestions for you to prepare for our arrival that will help both of us:

  1. Please vacuum your carpet before we arrive.
  2. Please bring to your technician’s attention any spot or stains that may require special attention.
  3. Any small pieces, such as dining room chairs, magazine racks, floor plants, etc. which you can remove from the carpet to be cleaned will shorten processing time and return the carpet to normal use sooner.
  4. For your pet’s peace of mind (and our’s) please put them in a safe, quiet, place where our cleaning won’t disturb them.
  5. PLEASE DO NOT MOVE YOUR FURNITURE PRIOR TO CLEANING AS WE NEED TO PRE-SPRAY THE WALKWAYS. IF YOU DO MOVE FURNITURE, PLEASE MOVE IT OFF CARPETED AREAS.
  6. Remove all breakable items from the furniture.
  7. Please keep crawling infants off the carpet for 24 hours.
  8. Please keep children and pets away from hoses, equipment,   cleaning products and work area.